Privacy Policy

PRIVACY POLICY PURSUANT TO THE GENERAL REGULATION FOR THE PROTECTION OF PERSONAL DATA (EU REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27/04/2016), WE ALSO INFORM THE FOLLOWING ABOUT OUR PRIVACY POLICY:

A) Who is responsible for the treatment of your data;

B) What data we collect from our customers and purpose of them;

C) Who are the recipients of your data;

D) Where we store your data;

E) What are your rights when you give us your data;

F) How long we store your data;

G) Guarantees

 

A) WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA? (Controller)

The person responsible for processing Personal Data is the commercial company, Conkrit - Mediação Imobiliária Unipessoal, Lda., With the unique registration number and corporate entity number 513801952, with headquarters in the Marateca Industrial Urbanization lot 14 - Loja 4 M 8600-314 Lagos, Portugal.

In order to deal with issues / issues related to the processing of your personal data, you should contact us through the following means:

Tel .: (351) 910 108 580.

- Email address: holidays@conkrit.pt

- Address: Via Don'Ana Rua Santa Casa da Misericórdia, block B1 - Reception 8600-621 Lagos, Portugal.

 

B) WHAT DATA DO WE COLLECT FROM OUR CUSTOMERS, HOW DO WE USE IT, AND THE PURPOSE OF THEM?

Our company collects the following types of personal data from customers:

Full name

Date of birth

E-mail address

Phone or mobile phone number

address

CC / Passport

NIF

 

The purposes of the treatment of Personal Data are as follows:

 

Marketing: we will use your personal data to communicate with you, sending you information about your services, products and events, newsletter dissemination, promotions and invitations to the company activity.
Provision of products and services: we will use your personal data to fulfill and carry out a contract for the purchase and sale of our products / services or for a service agreement concluded with our company.

Communication: we may use your personal data to send you information / news related to services and / or products, or to send invitations, as well as to assist in matters relating to customer support;

Recruitment: Conkrit - Mediação Imobiliária Unipessoal, Lda. During the personnel selection and recruitment process collects and processes personal data of the respective candidates. The personal data processed will be those contained in the application form and the Curriculum Vitae, as well as all personal data that you spontaneously decide to transmit to Conkrit - Mediação Imobiliária Unipessoal, Lda., Including without limitation, name, age, sex, contact information (email and phone number), education information, employment history.
We further inform that you may cancel the receipt of the Newsletter as well as any other communications identified above at any time by simply replying to the message or e-mail expressing your will.

 

With the exception of treatment for the purpose of supplying goods and services (treatment necessary for the performance of a contract), and treatment in connection with recruitment procedures, where treatment is based on the legitimate interest of the undertaking, the legal basis of the processing is the consent of the holders.

 

The Personal Data collected when requesting service is necessary for the execution of the respective contract, so that if the user in any way opposes the respective treatment, our company can not comply with the performance of the contract.

 

C) WHO ARE THE RECIPIENTS OF YOUR DATA? WITH WHOM MAY Conkrit - Mediação Imobiliária Unipessoal, Lda. SHARE YOUR PERSONAL DATA?

Your personal data may be disclosed by our company within the scope of your business group, and Conkrit - Mediação Imobiliária Unipessoal, Lda. May subcontract third parties for the provision of certain services, such as marketing services (including, sms and emailing) or maintenance of the website and digital suppliers, digital marketing software in the cloud, online marketing platform company, therefore, your personal data may be handled by companies subcontracted by our company, namely for web hosting , sending information about products and services, special offers or invitations, email, answering customer questions about the services. However, we would like to point out that only the personal data necessary for the provision of the service in question will be provided to these companies.

In these cases, these third-party companies may need to access certain information and data from the data holders. Conkrit - Mediação Imobiliária Unipessoal, Lda. Guarantees that, in such cases, these third parties will have limited access to the information of the data holders, restricted only to those data necessary for the execution of the contracted tasks and that a contract has been awarded between the parties in the which regulates the protection of Personal Data, these third parties undertake not to disclose, in any way, the Personal Data, or to use them for purposes other than the provision of contracted services.

Our company does not knowingly collect personal information from children under the age of 18.

 

D) WHERE DO WE STORE YOUR DATA?

Our company stores your personal data in a database on online marketing platforms, in data management software, and is protected from unauthorized access, use or disclosure of the Customer's Personal Data.

Our company follows technical, electronic and organizational procedures necessary and adequate to ensure the security of your Personal Data and to prevent its loss, misuse or improper access.

You will only process your data for the purposes for which it was collected, in accordance with the terms of this Privacy Policy.

Our company adopts the appropriate procedures to ensure that your information is accurate, complete and current, but it is up to the customer to update or correct your personal information when necessary.

 

E) WHAT ARE YOUR RIGHTS WHEN USING YOUR DATA?

In accordance with applicable legislation, our company undertakes to respect the confidentiality of its personal information and ensure the exercise of its rights to:

a) Right to the protection of personal data (Article 1 RGPD-General Data Protection Regulation): that the regulation establishes the rules regarding the protection of individuals with regard to the processing of personal data and the free movement of such data.

b) Right to Information: our customers have the right to obtain clear, transparent and understandable information on how our company uses their personal data (Article 13 RGPD - General Regulation on Data Protection);

c) Right of access to information we have about the client: in addition to the right to information, you can access your personal data that we treat and keep, so at any time you can ask our company to access the information we have about you ( Article 15 RGPD-General Regulation on Data Protection);

d) Right of Rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you wish to complete them. To do so, you can contact us for the contacts mentioned above (Article 16 RGPD - General Regulation on Data Protection);

e) Right of erasure or right to be forgotten (Article 17 RGPD - General Regulation of Data Protection): you can ask us to delete your data. The right to delete the data is usually known as the "Right to be forgotten", therefore, the holder of the data is entitled to obtain from our company the erasure of his personal data without undue delay and the latter has an obligation to erase his data without undue delay, where one of the following grounds applies:

1. Personal data are no longer necessary for the purpose for which they were collected or processed;
2. The holder shall withdraw the consent on which the processing of the data is based under Article 6 (1) (a) or 9 (2) (a) of the RGPD and if there is no another legal basis for such treatment;
3. The holder opposes the processing under Article 21 (1) of the RGPD and there are no prevailing legitimate interests justifying the treatment, or the holder opposes the treatment in accordance with Article 21 (2) of the RGPD;
4. The personal data were treated unlawfully;
5. Personal data must be deleted in order to comply with a legal obligation arising from the law of the Union or of a Member State to which the controller is subject;
6. Personal data have been collected in the context of the provision of information society services referred to in Article 8 (1) of the RGPD;

7. Until the specific purpose applicable to certain data ceases to exist.


In any of these situations, if there is pending legal or judicial proceedings, the data will be kept for the duration of the process and up to six months after a final decision is passed.

We may also retain some of your personal data to the extent necessary to comply with our legal obligations, as well as to manage or enforce our rights, including through recourse to the courts.

After the above mentioned periods of conservation, the Personal Data will be deleted and / or erased in a secure way.

 

G) Guarantees

The data owner guarantees that the Personal Data communicated to us is accurate and accurate and undertakes to notify any change or modification to them and assumes sole responsibility for the losses and damages caused by the wrong, inaccurate or incomplete communication of the data.

The owner of the data is expressly warned that when disclosing Personal Data in public means of our establishments (company) such as Facebook, and Instagram, this information may be seen and used by third parties. We do not read any personal communications published on the websites of your customers.